All orders are dispatched within one working week (Monday to Friday).
Overview of shipping costs:
Shipping costs DKK 45
It is free for purchases over DKK 1,000
There is free collection in Copenhagen K
You will receive an order confirmation by e-mail when your order has been placed. The shipment takes place within 3-7 working days from the time you order your item. As soon as your order has been shipped, you will receive a confirmation via e-mail.
The following payment methods can be used: Dankort, VISA, Mastercard and Appel pay. If your card is not on this list, please contact me.
The money will be withdrawn from your account when the order has been dispatched.
The prices of each product do not include shipping but include VAT (25%)
Josephine Mathea reserves the right to change the prices of products sold. The prices of the products will be valid during the entire process in question during the order.
Company name: Josephine Mathea
Form of company: Sole proprietorship
CVR no.: 43338994
Year founded: 2020
Address: Livjægergade 23, 5 Copenhagen Ø 2100
E-mail address: mathea.josephine@gmail.com
The terms and conditions described below relate to the webshop and sales at Josephine Mathea at www.josephinemathea.dk
The personal information you provide will only be used to fulfill the commitments Josephine Mathea has and to ensure you the best service.
The information is saved by Josephine Mathea to be sure of having the right information in case of errors during shipment
Your information will be passed on to the delivery/dispatch office so that your order can be carried out. No sensitive information will be disclosed. As a customer of Josephine Mathea, you have the right to disclose what information we have stored in accordance with the Personal Data Act. All inquiries regarding this can be sent to mathea.josephine@gmail.com
On josephinemathea.dk we use cookies for functional and statistical purposes to optimize the website's user-friendliness and functionality. You cannot reject necessary, functional and statistical cookies, as the website cannot function without them.
Josephine Mathea has the ambition that the website is always functioning properly, however, we cannot guarantee this when updating or renewing the page.
Josephine Mathea endeavors to constantly keep the stock up to date. If the item ordered is not in stock, you will be contacted quickly after the order has been placed by mail or your order will be cancelled.
Depending on your computer's color settings, product colors may appear different in photos than in reality. Josephine Mathea is not responsible for these differences that may occur.
The customer reserves the right to return the goods within two weeks (14 days) of receipt of the goods on condition of the following: The goods are returned in the same condition and quantity as on receipt.
Returned goods are checked and if the above conditions are met, the amount is deposited back into the customer's account.
When you have the right to return an item, shipping is paid by the customer. When returning or wishing to exchange the item for another one, please contact us mathea.josephine@gmail.com
Josephine Mathea does not compensate for returned packages lost in the return shipment - therefore we recommend an insured shipping method with a tracking number. Refunds for returned products will be made as soon as possible, no later than 30 working days after Josephine Mathea receives the returned products.
If the item you receive is defective or has a fault in some way, you have 24 months right of complaint. Please inform us as soon as possible if the item is damaged.
Repayment will be made as soon as possible and Josephine Mathea will return the amount within 30 days in accordance with Section 12c of the Consumer Contracts Act.
If you have any questions, please contact e-mail address mathea.josephine@gmail.com
Last update
02/10/2023